We offer plush hand paws and plush sock paws! We plan to roll out outdoor feet paw options in 2025. Please click this link for more information about our currently available products.

For custom paws, you can request a quote from us when we’re open for new commissions. We’ll announce commission openings in advance on our Bluesky and Telegram channel. Also, we’ll keep the commission window open for several days, so there’s no need to rush. We evaluate all requests and then send out quotes with a calculated price via email. After we close for commissions, we’ll select quotes that we plan to work on for that round. If you’re not selected for that round, we’ll let you know but don’t worry! We frequently open for new slots. Quotes are valid for 180-days from the original quote date.

Yes! We require a standard flat-colored character drawing showing both the top and bottom sides of your paws. This requirement applies to both feet and hand paw references. If you’re purchasing paws to go with a current costume, we highly recommend taking well-lit photos to supplement the drawing reference. You’ll need to have a reference before requesting a quote. If you don’t have a reference, we’ll happily refer to some artists that can help.

Please see the “References” section of our Terms of Service for more details about reference requirements.

Our paws generally take anywhere between three to four months to finish once we receive all the raw materials needed to make an order. We’re a part time operation so our turnaround times are a bit longer. However, we’re meticulous about our work because we value quality! We strive to be timely but we’ll never rush an order for this reason.

We’re glad you asked! You can track the status of your order by visiting our website’s Order Tracking board or by following our Telegram channel. We highly recommend regularly checking both!

Yes we do! We’re based in the United States, so shipping costs and courier options will vary depending on your region. Your country may apply additional fees (e.g. customs duty) to your shipment.

It depends. We offer refunds based on what stage a commission is in. A full refund is possible if a commission is pending production. If we’re already working on a commission, then we can only offer a partial refund for 50% of the total commission cost. This is to cover the cost of materials and labor allocated to the order. Once the paws are considered complete, a refund is no longer possible. Lastly, we never accept returns on items - premade or custom.

For more information, please read our policy on “Cancellations, Refunds and Returns“ in our Terms of Service.

We accept debit, credit card, ACH bank transfers and checks (US-based customers only). We do not accept PayPal or Venmo.

We currently do not offer payment plans for our products or services. Payment is due in full at the time of invoicing.

Yes! All premade or custom paws are backed by a 90-day limited warranty that starts the moment they’re delivered. We strive to ensure our paws are built to last but we’ve got your back just in case something happens. We have more details about our warranty policy in our Terms of Service.

We have a dedicated Product Care guide on our website that goes over how to use, clean, store and maintain your paws.

We understand some individuals have sensitivities to certain allergens, so we do everything we reasonably can to minimize allergens in our workspace.

We are 100% pet-free, so there is no need to worry about our products aggravating pet allergies.

Sometimes the materials we use may contain traces of other allergens. We strive to use premium vendors that use adequate storage facilities for their materials. However, storage conditions between vendors do vary and materials do get exposed to the elements in transit. We use materials from our vendors as-is and do not wash them before use. Customers with extreme allergy sensitives may benefit from washing their products before use.

Please be advised our products are made of synthetic materials (e.g. polyester) and may contain dyes.